When you call Confidental you will be greeted by a short automated message. The call is then directed to one of our listeners (all practicing or retired dentists) who will listen to you and help to empower you to come to your own solution or signpost you to a relevant organisation who may be able to offer you further advice.  

 

As Confidental is run entirely by volunteers we will unfortunately be unable to catch every call.

 

In the event that we aren’t able to answer your call you will hear second message which will ask you to try again and will also give details for Samaritans.